Refund and Return Policy

ARD Strategies LLC

Effective Date: October 14, 2026
Last Updated: October 14, 2026

ARD Strategies LLC, a company owned by ARD Global Media Group LLC, is committed to providing quality products, clear purchasing terms, and fair customer service.

This policy explains how refunds, returns, cancellations, and replacements are handled for eligible purchases made directly from ARD Strategies LLC.

It covers TapPoint products and services and books sold directly by ARD Strategies. Purchases made through Amazon or other retailers are subject to the applicable retailer's policies.

1. TapPoint NFC Business Cards

TapPoint NFC business cards are personalized products created using information, logos, branding, and other materials supplied or approved by the customer.

Before Production

Customers are responsible for reviewing and approving their personalization details before production begins.

Cancellation requests received before production begins may qualify for a refund, less any previously disclosed and agreed-upon charges for work already completed.

After Production

Once a personalized TapPoint NFC card has been produced, the purchase is nonrefundable, except where otherwise required by applicable law.

Changes requested after production may result in additional charges.

Defective Cards or Production Errors

If a TapPoint card is defective, fails to function because of a manufacturing defect, or contains an error caused by TapPoint, we will work with the customer to resolve the problem.

Depending on the circumstances, we may repair, replace, or correct the card at no additional charge, or provide another remedy required by applicable law.

2. TapPoint Digital Connection Pages and Services

TapPoint digital connection pages may include personalized setup, hosting, maintenance, and recurring service fees.

Pricing, renewal requirements, payment obligations, cancellations, and related service conditions are governed by the applicable TapPoint customer agreement.

Payments for completed personalized work are generally nonrefundable, subject to applicable law and any terms disclosed before purchase.

Cancellation and refund rights for recurring services are governed by the applicable customer agreement and applicable law.

3. Books Purchased Directly from ARD Strategies

Customers who purchase physical books directly from ARD Strategies LLC may request a return within 30 calendar days of delivery.

To qualify, books must be:

• Unused and unread.

• In original, resalable condition.

• Free from writing, highlighting, stains, or damage.

• Accompanied by proof of purchase.

Customers must contact ARD Strategies before returning a book to receive return instructions.

Return Shipping

Customers are responsible for return shipping costs for ordinary eligible returns.

Original shipping charges are generally nonrefundable, except when required by law or when the return results from an error by ARD Strategies.

Approved refunds will be issued after returned books are received and inspected.

4. Damaged, Defective, or Incorrect Books

If a book purchased directly from ARD Strategies arrives damaged, is defective, or is not the book ordered, the customer should contact us promptly.

We may request photographs or other information to help evaluate the issue.

When ARD Strategies is responsible for a damaged, defective, or incorrect shipment, we will provide an appropriate remedy, such as:

• A replacement copy.

• A corrected copy.

• A refund when appropriate.

ARD Strategies will cover reasonable return shipping or replacement costs when the issue resulted from our error.

Nothing in this section limits rights or remedies required by applicable consumer protection laws.

5. Books Purchased Through Amazon

Books purchased through Amazon are governed by Amazon's applicable return and refund policies.

Customers should submit return or refund requests directly through Amazon or the appropriate Amazon seller.

ARD Strategies LLC does not directly process refunds for purchases completed through Amazon.

Books purchased through other retailers are generally subject to the policies of the retailer responsible for the transaction.

6. Digital Books and Downloadable Materials

Digital books, electronic publications, and downloadable materials purchased directly from ARD Strategies may be subject to separate purchase terms disclosed before payment.

Refund eligibility may depend on whether the digital product has been delivered or accessed, subject to applicable law.

Digital products purchased through Amazon Kindle or another third-party platform are subject to that platform's applicable refund policies.

7. Services Provided by Other Businesses

ARDStrategies.com may introduce visitors to other businesses and service providers, including Claim My Legacy.

Estate planning, trust preparation, trust funding assistance, and other professional services may be governed by separate service agreements and refund or cancellation provisions.

This Refund and Return Policy does not replace those agreements.

Customers should review the applicable service terms before purchasing or engaging professional services.

8. How to Request a Return or Refund

To request a return, replacement, or refund for an eligible purchase made directly from ARD Strategies LLC, please contact us at:

David@ARDStrategies.com

Include the following information:

• Your name and contact email.

• Product purchased.

• Date of purchase.

• Proof of purchase or order confirmation, when available.

• Reason for your request.

For damaged or defective products, photographs may be requested.

Please contact us for return instructions before shipping any merchandise.

9. Refund Processing

Approved refunds will generally be returned to the original payment method when available.

Processing times depend on the payment provider or financial institution.

Refunds for eligible physical book returns will ordinarily be processed after the books have been received and inspected.

Nothing in this policy excludes rights or remedies that cannot legally be limited under applicable law.

10. Changes to This Policy

ARD Strategies LLC may revise this Refund and Return Policy to reflect changes in products, services, purchasing arrangements, or legal requirements.

Updated versions will be posted on our website with a revised date.

Purchases already completed remain subject to the terms applicable at the time of purchase, unless otherwise agreed or required by law.

11. Contact Information

Company Name: ARD Strategies LLC

Parent Company: ARD Global Media Group LLC

Email: Kelly@ARDStrategie.com

Website: https://ardstrategies.com

Online Contact Form: ARD Strategies Main Contact Form

Customers may use the contact information above for questions about refunds, returns, and replacements.